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Frequently Asked Questions

Select a topic from the left or a question from the right:














"Can I have multiple testable Quality attributes with only 1 SKU or Part Number?"

"Can my Business Control System send me ALERT emails, so I can proactively manage my business operations?"

"Can I attach various types of documents to data records within my database?"

"I'm a pure distributor, can I create a paperless distribution environment?"

"Is it possible for me to act as a subcontractor to one of my customers?"

"Can I maintain inventory control & plan inventory levels for vendors & customer distributors?"

"Can I configure the system to tell me if a unit is acceptable or not?"

"How can I balance levels of individual inventory item quantities between warehouses?"

"How can I get an instant summary of various aspects of my business's performance?"

"How can I deal with subcontracting done completely at one vendor or various vendors?"

"How can I quickly and easily get information
from the database?"


Proactive system management is driven via the alert system. It is a practical tool that allows you to
set predefined limits and/or goals to proactively manage all facets of your business operations.
It operates by notifying users via email or phone when their personal predefined limit has been reached.

There are 131 predefined Alert elements as well as your own Custom Alert Elements. Any user, given
valid security, can establish any number of alerts to be checked against values extracted from the various
system tables.

These Alerts can be reviewed automatically weekly, daily, hourly or at a specific hour.

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There are often many different requirements for defining an identifier for an inventory item, or an item
that is available for sales, or an item that the user may wish to buy. The INFO.NET system provides
several different methods of defining identifiers, in addition to the regular part number identifier, for
these types of items:

  • For purchased items, either vendor identifiers or manufacturer part numbers can be defined.

  • Any number of part number aliases can be defined for a part number which can be linked to either
    a vendor or customer. These part number aliases can be used in place of the regular internal part
    numbers in any of the system transaction processes.

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Attributes / Grading/Quality Standards

There are certain conditions when inventory or indirect purchased items require more part specific information
than that provided by a simple identifier (i.e. a part number). Attributes and attribute grades provide
this additional information and can be seen as a means of expressing part number specifications.

  • Any number of attributes can be assigned to a part number and each attribute can be defined as a
    unique numeric entry, a numeric range, a date range or an alpha value.

  • Attributes can be used to define specific inventory quantities, purchase order specifications or sales
    order specifications.

  • Incremental costs can be assigned to attributes, and can be incremented based on deviations from
    a user defined nominal value.

  • Attribute values are used for Q/A testing in both receiving inspection or on the shop floor.

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Customer Subcontracting

The Info.Net system provides an environment that allows the user to act as a subcontractor to a customer,
either using customer material, supplying the material internally, or with a mixture of customer supplied
material and internally supplied material.

Aside from the possibility of internally supplied material, a customer's subcontract order to you is essentially
you selling labor to a customer.

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Document control enables you to attach any number, and many different types, of documents to a variety
of data records within the user database. This internal document system defines a series of pointers
(or paths) to the following types of documents:

  • Text documents (.doc, .xls, .txt, etc suffix)

  • Graphics documents (.jpeg, .gif, etc suffixes)

  • HTML documents (.htm suffix)

  • Audio documents (.wav, .mid, .rmi, etc suffix)

  • Video documents (.au, .aif, .aiff, .aifc, etc suffix)

  • HTTP document

The user's browser automatically displays the docment depending on the file suffix. However, the document control
system may access any of the data types mentioned above.

Documents can be attached to Parts, Boms, Routings, Material transactions, Work orders, Sales order items,
Purchase order items and many other data elements

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Paperless Distribution

In a distribution environment, if the user is acting as a pure distributor and is
not stocking material, Info.Net supports the creation of a paperless distribution

For trusted customers, a work bench can be made available to the customer through
the Internet that would permit them to enter their own orders. The Info.Net system
will then automatically convert these orders into purchase orders, directed to one
or more of the authorized vendors for the items being sold.

The vendors can also be given access to a vendor work bench that will permit the vendor
to drop ship the material directly to the end customer. The Info.Net system will
automatically create an accounts payable voucher for the vendor and an accounts
receivable invoice for the customer as a result of the vendor shipment.

Aside from the original setup, the only functions required from the user is the
creation of the vendor payments (checks) and the receiving of the customer payments.

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Quality Assurance

The ability to test inventory items in the INFO.NET system is based on the definition of testable attributes
assigned to inventory items. Each of the testable attributes produces an objective definition of an
acceptable unit.

Quality assurance testing can be performed at both receipt to inventory
(receiving inspection or receipt of units from the shop floor) or at shop floor operations.

In addition to testable attributes, the system also provides other features useful in maintaining and
tracking product quality.
The Q/A reporting includes Vendor failure inquiries and reports as well as WIP failure inquiries and reports.

The Q/A reports show Total Received, Total Failed and Total Accepted.

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In a complex distribution or manufacturing environment with multiple physically separated warehouses,
the balancing of the levels of individual inventory item quantities between the warehouses is a management
problem. The INFO.NET system provides an easy to use solution to resolve this situation.

The user can indicate various parameters that will define the level at which the various inventory
environments can transfer material between themselves. This can be defined at the part/location/warehouse level.

The MRP / DRP system also has the ability to plan the redistribution between the various inventories
and will automatically create requisitions to define the redistribution requirements.

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System Monitor

The system monitor supports a series of 'dashboards' that provide an instant summary of various aspects
of an entity's performance. Each one of the Monitors is designed to give a functional manager
a dashboard to see their responsibilities.

The monitor system will continuously examine the data in the inventory, purchasing, marketing,
accounts payable, accounts receivable, production and general ledger areas. This data view will be stored
on a continuous basis. The final pass through the system data each day will be held for historical

The data collected by the monitor processes is always available for examination through a series of
query screens. The data collected in the monitor compiles will also be used to drive Alert function.

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Vendor Subcontracting

There are two types of vendor subcontracting that may be defined in the INFO.NET system:

  • Single Vendor Subcontracted assemblies completely built at a vendor. In this situation, there is no
    restriction on whether the assembly material is supplied by the vendor or supplied by the company, but
    all of the labor required to build the subcontracted units will be provided by a single vendor. Upon completion
    of the units, the receiving transaction will return the units directly to stores as completed inventory.

  • The second type of subcontract work involves one or more operations within a routing being performed
    at one or more vendors. The routing of an item that is to have subcontracted operations must have
    defined operations that are performed in "vendor" work centers, i.e. work centers that are located at
    a vendor. The system sees the subcontracting vendor as merely another work center in an extended
    shop area.

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Work Benches

A work bench in the INFO.NET system is a single screen from which an individual user operating in a
specific area of a company can extract pertinent information from the database or perform relevant data
maintenance activities.

There are seven work benches available including:

  • Inventory Planner Work Bench

  • Engineering Work Bench

  • Purchasing Work Bench

  • Accounts Payable Work Bench

  • Sales/Marketing Work Bench

  • Accounts Receivable Work Bench

  • Production Planner Work Bench

There are also customizable customer and vendor work benches, but these
work benches do not behave in exactly the same fashion as the internal work benches.
They serve a slightly different function by permitting specific customers and/or vendors
access to specific functions within the system.

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